In today’s highly competitive marketplace, organisations must find innovative new ways to optimise productivity and streamline their supply chains while operating safely. Linfox’s world-class suite of logistics technologies enables our customers to work smarter and safer with truly visible, integrated and efficient supply chains.
Linfox’s digital freight network draws on data from interconnected vehicles, devices and solutions to provide Linfox and our customers with the visibility and control to address risk, delays and challenges as they arise to ensure safe and on-time deliveries.
Linfox continuously invests in our digital journey through a sophisticated and agile suite of transport and warehousing solutions that work smarter and safer for our customers.
Linfox has harnessed industry-leading technology to transform the way we schedule and track freight movements.
Our smart transport technology suite monitors and optimises transport networks in real-time, using data from connected devices and systems.
This addresses potential challenges as they arise and ensures the delivery of goods to our customers and their customers – safely and on time.
Digital Freight Network
As digitised processes become critical for optimal supply chains, Linfox is adapting to better connect with and serve customers in an evolving digital world.
The Linfox-designed Digital Freight Network (DFN) unifies all customer freight management across the business, controlling orders from start to finish. This connected, smart and visible information ecosystem is derived from decades of logistics experience.
Better order management:
- Track and trace with delivery ETA
- Sign-on-glass and delivery confirmation
- Visibility and ease of communication
- Historic freight data
- Live data
- A single system for transport operations
- Removal of paperwork and data entry
- Automated load building and routing
Improved road compliance:
- Driver pre-trip inspection and fitness for duty
- Driver fatigue management
- Automated speed alert
- Incident reporting
FoxTrax: Smart Fox
Linfox’s tracking technology is a critical element in the Digital Freight Network.
The system provides a two-way messaging facility that alerts drivers to impacts on delivery schedules, such as traffic hazards and alternative routes. It can also be used to send important emergency response information.
This real-time visibility means our customers can notify their customers about order status and record proof of delivery data. The technology:
- Monitors the location and status of goods in transit from the time they are ordered to the point of destination.
- Tracks orders at any time, including estimated time to reach a particular destination
- Tracks shipments from creation to delivery
- Filters shipments based on date, location and status
- Views estimated delivery window
- Downloads proof of delivery (POD)
FoxTrax is monitored from Linfox’s central control rooms and can be accessed by our customers from anywhere at anytime. The technology is the first of its kind in Australia.
Smarter Service Centres
Linfox Service Centres have gone digital. Using smarter devices and software, we capture real time servicing and maintenance information with evolving technology.
Introducing tablets for our drivers and mechanics has changed the way we input information. Integrated with our internal systems, we created more streamlined software that records data in one place, accessible across our sites.
This sees us working smarter and more sustainably, reducing paper-based systems and simplifying administrative workload. It means more time to focus on being safer and maintaining our fleet and equipment to keep Linfox on the move.
Transport Management System
Linfox’s sophisticated Transport Management System (TMS) integrates fleet and logistics management throughout the Linfox transport and warehouse network to streamline our customers’ supply chains.
Our TMS provides a powerful set of options and functionality that can be tailored to our customers’ requirements to orchestrate every point in the supply chain.
Being safer: In-cab technology
With driver distraction and fatigue a common factor in motor vehicle incidents, the latest driver monitoring technology helps protect Linfox drivers and those we share the road with every day.
The detection and intervention technology triggers at the sign of distraction or fatigue. It provides opportunities for improvement measures and mitigates the risk of future incidents. The technology generates a range of reports that measure trends and provide intelligence to aid incident assessments. It also opens driver recognition opportunities by showcasing positive behaviour.
The data is captured on a small digital recorder mounted in the front of Linfox vehicles, which uploads data to a control room for analysis.
Linfox warehouses and distribution centres lead the way through interconnected, automated technologies that safely increase productivity and efficiency.
We know how to design and build smart warehousing ecosystems that optimise the product journey. As always, our facilities are managed with the highest levels of safety, compliance and sustainability.
Better warehouse solutions
Over the past 10 years, Linfox has delivered over 90 warehouse implementation projects at 25 locations, for over 40 customers across Asia Pacific.
Linfox’s Warehouse Solutions team specialises in technology implementations, working with analytics, design and operational teams across the business to integrate different technology solutions for the best customer outcomes.
Longstanding relationships with top-tier technology providers enables Linfox to provide entire supply chain solutions or customise our implementations.
Digital Warehouse Solution
This smart Linfox system supports the end-to-end operation of warehouse sites, resulting in:
- Real-time visibility and seamless integration
- Better information flow
- Optimal customer service.
- RF and voice-enabled transactions
- Flexible putaway and efficient picking
- Industry standard ready-to-use forms and labels
- Dangerous goods management
- Cold chain storage with temperature recording
- Dock appointment scheduling and shipping cockpits
Linfox’s Digital Warehouse Solution integrates with various automation solutions and connects with other transport providers. Customers can access a full reporting suite through the customer portal with operational, managerial and customer dashboards for full visibility and control of inventory.
We continue to invest in bold automation projects that transform operations for our customers.
Linfox’s customer portal is a gateway into customers’ supply chains – a central platform to connect with freight shipments quickly and easily. The portal can be accessed via mobile or desktop, with tools and apps that enable complete freight visibility and supply chain control.
Track and trace for customers using Digital Freight Network
- Track shipments from creation to delivery
- Filter shipments based on date, location and status
- Download proof of delivery
- View estimated delivery window
- Raise and view cases from the portal
- Respond quickly to updated case information
- Broad range of reporting available
- Dashboard and detailed reports
- Full visibility of inventory movements
At Linfox, information security is just as important as safety.
A truly visible, integrated and efficient supply chain must also be a secure one. Our approach to data risk management is underpinned by a set of management tools and ongoing security awareness that extends to every team member within the business.
Linfox’s IT security management framework (ITSMF) is aligned to ISO-27001 and the National Institute of Standards and Technology (NIST) cyber security framework.
Network design and analytics
With more than 65 years of logistics experience across various sectors, our insights can help optimise and design our customers’ supply chains for growth.
Linfox offers broad network design capabilities to enhance efficiencies within the supply chain, including:
- Centre of gravity modelling
- Network movement visualisation
- End-to-end supply chain network studies
- Identification of optimal delivery channels
- Allocation of customers and inventory to distribution centres.
Whether it’s a top-line profile of a transport network or a full network analysis, we provide a range of transport analytics to optimise network movement:
- Resource forecasting
- Rostering analytics and planning
- Strategic transport network modelling
- Route analytics, optimisation, and planning.
At Linfox, we have an ongoing commitment to work smarter.
Continuous improvement (CI) solutions, even small ones, can yield significant outcomes. Linfox’s CI strategy aims to eliminate waste and non-value adding activity from customers’ supply chains.
Our approach to CI is based on the principles of Lean and Six Sigma, improving ongoing cost and efficiency outcomes for our customers to meet their changing needs.
Our LeanFox CI specialists combine a top-down and bottom-up approach, embedding themselves in our customers’ business operations to gain front-line experience. This enables them to capture inefficiencies and identify process improvements.
In one customer facility, the CI team identified wasted travel between forklifts and fixed printers within the warehouse. By installing forklift-mounted, wireless thermal printing devices we:
- Reduced annual forklift travel by 11,000 km
- Increased labour productivity by 90 hours per week
- Delivered efficiency savings of $190,000 per annum.
In another FMCG facility, the LeanFox team focused on streamlining pick-related activities, which reduced the picking cycle time by 49 per cent.
At Linfox, we achieve operational excellence by continually improving our processes and supporting all those impacted by change.
High security network
Every year Linfox is entrusted to deliver more than $50 billion worth of stock for government, defence force, healthcare, pharmaceutical and alcoholic beverage sectors, often in high security environments.
Linfox’s multi-layered security approach means we can safely and efficiently move goods through a robust supply chain that protects against risks and hazards.
Our highly secure network is underpinned by:
- 24/7 operational support
- A strong culture of vigilance
- A highly trained and specialised team
- The latest technology to track all drivers and fleet
- State-of-the-art data and IT systems
- Strict protocols, procedures, and policies
- Physical security at sites and warehouses
- Adherence to applicable laws and regulations
- Compliance management of all partner companies and drivers
- Proactive monitoring of national and regional security issues
- Capability to conduct police-level investigations and inquiries as per customer request.
Linfox provides 24/7 operational support, with central control rooms monitoring all Linfox vehicles for security and performance. These interactively monitor and report safety, compliance and security throughout our regional network, which includes monitoring of:
- Driver compliance with safe driving policy (speeding, acceleration, breaking, fatigue management).
- Weekly weather forecasting and alerts
- Flooding and hazard alerts with suggested alternative routes
- Unauthorised stops and fuel theft monitoring
- Areas of unrest and suggested alternative routes
- Door sensor alarm alerts
- Traffic reports and identification of alternative routes
- Roadblocks and suggested alternative routes
- Driver and vehicle performance, including tracking delivery and pick-up times against schedule; truck arrival and departure notification to customers and operations teams.
Our other capabilities
Warehousing and distributionFrom dedicated, customised and automated facilities to shared operations, Linfox is transforming customer warehousing and distribution operations to be future-ready, now.
Transport and freightWhether it’s fresh produce or bulk fuel, after 65 years Linfox will always deliver. Our safe, modern fleet travels around 450 million kilometres every year delivering essential goods across Asia Pacific.