About Linfox Operational Training
Every year, more than 7,000 Linfox team members and external learners gain leading industry training in transport and logistics.
Linfox Operational Training (LOT) provides accredited and non-accredited training to all Linfox employees and a small range of courses to the public across Australia.
Non-accredited training has been tailored to meet Linfox’s operational needs and align with all company standards. Courses range from company inductions, safe work procedures on various types of equipment, defensive driving, manual handling, fatigue awareness, train the trainer and many more.
Being an approved Registered Training Organisation (RTO) as well as an approved licence provider allows us to provide nationally recognised accredited training to our people. This training empowers our people to make improvements within their workplace, opens opportunities for further education and career development and provides national recognition to under-skilled workers.
To ensure high standards are met, Linfox Operational Training operates a certified quality management system that complies with International Standards Organisation (ISO9001) standards. These standards cover the design, development and provision of approved training courses for heavy vehicle and high-risk work licensing in the designated states.
Meet the team
Greg Lipscombe, National Training Manager
Greg is responsible for managing the Linfox Operational Training (LOT) team that services the training needs for Linfox across Australia. He has worked in the transport and logistics industry for more than 20 years, performing various transport operational roles before moving into the LOT team in 2013.
Greg has a passion for learning, leading him to complete several qualifications, including a Certificate IV in Training and Assessment, Certificate IV in Work Health and Safety, Diploma of Management, and a Bachelor of Training and Development.
Greg’s demonstrated commitment to quality training in the industry sees him performing other roles as the Committee Member of the Transport and Logistics Industry Reference Committee and the Chair of the Training and Education Working Group at Healthy Heads in Trucks & Sheds.
Cristy Lennon, Instructional Designer
Cristy has more than 17 years’ experience in the transport and logistics industry and has been responsible for the design and development of a large range of accredited and non-accredited operational training and assessment packages. Cristy holds a Certificate III in Driving Operations and a Certificate IV in Training and Assessment.
Carol O’Brien, Quality and Compliance Manager
Carol is responsible for ensuring the team’s compliance with the regulatory requirements of ASQA, state regulators and maintains the team’s accreditation for Quality Management System to ISO9001:2015.
Carol is a qualified auditor and has more than 25 years’ experience in quality management and RTO Compliance.
James Florance, Regional Training Manager
James oversees the day-to-day operations within Victoria, South Australia and Western Australia.
James’ 18 years of industry experience ranges from driving to operations management and almost everything in between. With over seven years of training experience, James draws upon his vast work history to impart practical skills and knowledge to learners. James has a Certificate IV in Training and Assessment and a Diploma in Training Design and Development.
Glen Furler, Training Manager
Glen provides training and assessment to employees within South Australia whilst managing the day-to-day training operations.
Glen has more than 50 years’ experience in the transport and logistics industry and has been with Linfox Operational Training for more than 12 years. Glen holds a range of qualifications, including a Certificate III in Driving Operations, a Certificate III in Warehousing Operations, Certificate III in Logistics, Certificate IV in Training and Assessment, Certificate IV in Transport and Storage and a Diploma of Training and Assessment.
Glen’s passion for training was evident in his volunteer work with the CFS, where for almost 15 years he supported the organisation’s training focus around dangerous goods, firefighting and incident management.
Simon Barrow, Training Manager
Simon manages the day-to-day operations in Queensland. He has more than 25 years’ experience in the construction, transport and logistics industry and holds a degree in Applied Management. Simon is qualified and has extensive experience in operating forklifts, heavy earthmoving equipment, tankers, heavy haulage floats, trucks with dog combinations, B-double tippers, pneumatic tankers, containers skels and general freight. Simon holds Workplace Health and Safety Queensland accreditation to deliver forklift training and assessment.
Peter de Bruin, Training Manager
Peter manages the day-to-day operations in New South Wales, with 37 years’ experience in the transport and logistics industry. During this time Peter held a range of roles including mechanic, heavy vehicle driver, forklift operator, warehouse and driving operations supervisor a safety and compliance supervisor as well as an operations trainer.
Peter was an on-site Linfox buddy trainer for six years before joining the Linfox Operational Training team in 2017.
Peter holds his heavy combination licence and a forklift licence as well as a motor mechanic qualification and a Certificate IV in Training and Assessment.
Alberto Pogliacomi, Operations Trainer
Alberto provides training and assessment to employees within Queensland. He draws on his 34 years’ experience within the transport and logistic industry to provide expert knowledge and training. Alberto has undertaken various roles including forklift operator, a driver in a range of heavy vehicles (locally and interstate), fleet supervisor, operations manager and depot manager before commencing with LOT in 2020.
Frank Burke, Operations Trainer
Frank provides training and assessment to employees within New South Wales. He has worked in the heavy vehicle industry for more than 39 years, including 17 years as a trainer. During this time, Frank has completed a Certificate IV in Training and Assessment, Certificate III in Transport and Logistics (Warehousing and Storage), Certificate III in Transport and Logistics (Road Transport) and Certificate III in Transport and Logistics (Logistics Operations) just to name a few. Frank’s extensive experience provides a rich educational environment for learners.
Owen Hollott, Operations Trainer
Owen provides training and assessment to employees within New South Wales. A qualified trainer and assessor for 14 years, he brings a wealth of experience to the Linfox Operational Training team.
Owen has extensive experience in warehousing and 3PL logistics, specialising in various types of material handling equipment. These include order pickers, scissor lifts, knuckle boom lifts, elevated work platforms, telescopic handlers, front end wheel loaders, tracked excavators, skid steer loaders, civil construction heavy dump trucks and off-road water carts and all varieties of counterbalance and high reach forklifts.
Owen previously worked in heavy haulage (oversize/over mass) and other specialised transport roles. Owen is skilled in imparting critical knowledge and application of safe work methods.
Paul Rowan, Operations Trainer
Paul provides training and assessment to employees within New South Wales. With over 15 years’ experience in the transport industry, he commenced his journey as a heavy vehicle driver before becoming a police officer, where he found his passion for training. Paul spent almost three years as an education development officer before joining the Linfox Operational Training team in 2019.
Paul holds a multi combination licence and a range of qualifications, including a Certificate IV in Training and Assessment, Diploma of Leadership and Management, Diploma of Work Health and Safety and a Certificate III in Driving Operations.
Stephen Kilmartin, Operations Trainer
Stephen provides training and assessment to employees within Victoria. He has more than 20 years’ experience in the transport and logistics industry and has worked as a trainer for 16 years.
Stephen delivers heavy vehicle and forklift licence training and assessment to learners with a variety of backgrounds. With industry qualifications ranging from a Certificate II, III and IV in warehousing, driver operations and logistics, operators and managers across the business turn to Stephen for his expert advice and guidance.
Terry Nunn, Operations Trainer
Terry provides training and assessment to employees within Victoria. He joined Linfox as a driver in 1989 and in 1992, became one of the company’s first buddy trainers. In 2006 Terry became the site manager for the Linfox Good Year /Dunlop contract, where he gained extensive knowledge of transport compliance, safety and incident investigations before joining Linfox Operational Training in 2011. His people skills, communication skills and reliability are highly regarded, and he is often specifically called upon by sites to fulfil their training needs.
Terry enjoys classroom presentations, driver recruitment and maintaining site requirements for training compliance.
Wayne Clissold, Operations Trainer
Wayne provides training and assessment to employees within Victoria. With over 20 years’ experience in the transport and logistics industry, he began his career as a medium rigid driver at the age of 18. After two decades of driving and after undertaking the role of operations and compliance manager for a small transport company, Wayne joined Linfox Operational Training and became an accredited heavy vehicle licence assessor. Wayne is people-oriented and process-driven and takes great satisfaction in building a candidate’s confidence, particularly when they are new to heavy vehicle driving.
Malcolm Carroll, Operations Trainer
Malcolm provides training and assessment to employees within Victoria. Malcolm joined Linfox Operational Training in 2015 with more than 20 years’ experience in warehousing and storage. Malcolm has held many roles during his career, from forklift operator to store person, leading hand, team leader and team manager.
Malcolm holds a heavy combination licence, a Certificate III in Transport and Distribution, is a Comcare-qualified work health and safety representative and has completed a diploma level unit in Work Health and Safety Investigation.
Kieran Sutton, Operations Trainer
Kieran provides training and assessment to employees within Western Australia. Kieran joined Linfox Operational Training in 2016 and brought with him a strong management background in training, working in computer systems training, induction training, and driver training.
Kieran has attained an impressive list of qualifications, including a Certificate IV in Driving Instruction, a Certificate IV in Training and Assessment, a Certificate III in Driving Operations, and a Certificate IV in Warehousing Operations.