Retail

The retail sector is demanding. The right supply chain partner not only meets the demands but also gives you an edge.

We help to feed Asia Pacific by managing some of the warehousing and distribution needs of the largest retailers. We operate 24/7 to meet the demands of major supermarkets, department stores and store chains throughout Asia Pacific.

Linfox’s expertise in the retail sector dates back to 1963 when Lindsay Fox put a single truck into the GJ Coles supermarket on a three month trial. Today Coles still relies on our expertise to deliver on the growing demands of its customers.

Today our services include primary and secondary freight, warehouse management and home delivery. We do this in many parts of the retail sector including grocery, retail, hardware, general merchandise and multi-temperature goods.

Linfox expertise is used by the largest retailers in Asia Pacific to warehouse and transport their goods efficiently and safely. Our customers include:

  • Coles
  • Myer
  • Kmart
  • Target
  • Bunnings
  • Countdown
  • Woolworths

In a consumer-driven market, our scale allows you to react to spikes in demand and meet the growing expectations of consumers quickly and efficiently. Our commitment is to deliver freight and goods on time, every time.

Use of our FoxTrax system ensures that Linfox customers have complete visibility of the Linfox fleet, real-time monitoring of deliveries, greater control over their operations and compliance with Chain of Responsibility legislation.

Safety and reliability are built into our culture with a commitment to striving for Vision Zero. This ensures that our people, customers and communities can operate safe in the knowledge that Linfox operations will work to keep them safe in all parts of our operations.

Our commitment to safety also minimises risk to your brand.

Our capability and expertise has been put to the test during natural disasters and we have proven that we can deliver continuity in supply in the most testing of circumstances.

Our efficiency is central to giving you a competitive edge. The industry knowledge of our people keeps us ahead of the game. Our drivers know the business and what is expected by you as part of an efficient delivery.

Managing operations at scale is essential. Our warehouse management expertise means that we manage some of the largest retail distribution centres in Asia Pacific and some of the largest retail networks.

The retail industry is demanding, operating 24/7 to satisfy high consumer expectations. Linfox helps you meet that demand and to seamlessly cope with spikes in demand and interruptions.

The Linfox culture of continuous improvement ensures that your business benefits from regular improvements in the efficiency, customers benefit from smarter and more efficient ways of delivering service excellence.

We service the Asia Pacific region with operations across 12 countries with the following services:

  • retail
  • grocery
  • hardware
  • home delivery
  • general merchandise
  • primary / secondary freight
  • multi-temperature (freezer, chiller, ambient).

Fast Facts

  • Linfox handles more than 240,000 SKUs across Australia.
  • Linfox makes approximately 60,000 online deliveries every week.
  • The Retail team (in Australia) shifts more than 10.5 million pallets more than 100 million kms a year.

Linfox & Coles: Since 1963

Since 1963, Coles has been judging Linfox by its actions. We’ve also grown together and shared in each other’s success. In 1963 Dave Gibbins and Jack Pender agreed to put one of our trucks into Coles on a three month trial. Without Dave and Jack’s support we wouldn’t be where we are today. In 1965 we were transporting everything for Coles in Victoria and in 1973 we built a warehouse for them, which was the beginning of our supply chain solutions. Jack and Dave were gentlemen. Tough but fair, respectful and honourable.

Since then we’ve continued to be a trusted supplier for Coles.

Lindsay Fox

Linfox & Woolworths: Since 1970s

When a relationship is built on trust, it will always last. In the 1970s we took on all of the Eastern Seaboard transport for Woolworths, first in NSW, then Victoria and Queensland. Paul Simons, the CEO of Woolworths negotiated the contracts personally. We did a lot of business with Paul and he still says, “No matter what the deal, it was always done the same way – with a handshake. Once you shook hands, the deal was done.”

We’re still working with Woolworths four decades later.

Lindsay Fox

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